Privacy Policy

1. Introduction

Welcome to MK Agro Fresh (operated by MK Agro Farms & Processing Unit, Ambajogai, Maharashtra). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website mkagrofresh.com or purchase our products.

2. Information We Collect

• Personal Identifiable Information: Name, phone number, email address, shipping and billing address provided during checkout or account registration.
• Transaction Details: Payment transaction references, order history, and delivery status (we do not store raw credit/debit card details; payment processing is handled securely via PhonePe).
• Technical Data: IP address, browser type, device details, operating system, and website usage statistics via cookies.

3. How We Use Your Information

• To process, fulfill, and ship your spice orders and send order tracking updates via SMS, WhatsApp, and Email.
• To provide customer support and handle enquiries or returns efficiently.
• To improve website performance, product catalog, and user experience.
• To comply with statutory legal and tax regulations (e.g. GSTIN invoicing).

4. Information Sharing & Third Parties

We do NOT sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary for business operations:

• Logistics and courier partners (e.g. Shiprocket, Delhivery, India Post) for order dispatch and tracking.
• Secured payment gateways (PhonePe) for processing online transactions.

5. Data Security

We implement appropriate technical and administrative security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All communication with our servers is encrypted over SSL (HTTPS).

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at: